Last updated: September 26, 2026
Accepted Payment Methods
We accept:
- Visa
- MasterCard
- PayPal
No other payment methods are accepted at checkout.
Currency
All transactions are processed in U.S. dollars. If your card or PayPal account uses another currency, your provider may apply an exchange rate and conversion fee.
When Payment Is Taken
Payment is captured when the order is placed. We do not offer layaway, installment plans, or pay-later options.
Fees
We do not charge additional processing fees for Visa, MasterCard, or PayPal. The amount shown at checkout is the amount charged for the order and standard shipping.
Security
Checkout uses SSL encryption. Payment card details are handled by our payment providers and are not stored on our servers.
Billing Information
The billing address entered at checkout must match the address on file with your card issuer or PayPal account. Orders with mismatched billing information may be delayed or cancelled.
Failed Payments
If payment is declined, the order is not processed. You may try again with another accepted payment method.
Refunds
Approved refunds are sent to the original payment method. Refund processing takes 1–2 business days after inspection. Your bank or card issuer may take an additional 7–10 business days to post the credit.
Contact
Payment questions may be sent to service@rileyspetslink.com or asked by phone at +1 (954) 376-9251, Monday–Friday, 9:00 AM–6:00 PM ET.